We believe, we are the right partner for your requirement to bring the required level of service and commitment for your current and future network evolutions. As competition intensifies, businesses worldwide are seeking the following benefits: Easy scalability that supports faster upgrade to higher bandwidths with network-based applications needs. TTBS is committed to deliver these benefits through our proposed solution. TTBS’ Internet service offers a world-class service providing un-contended, mission critical Internet access and content to Tier 1 global IP network through its upstream partner.

PRI (Primary Rate Interface) is a fixed line voice service which works on ISDN technology. It offers digital connectivity with scalability. PRI solution has 30 channels providing voice, data, image and video services on a single link.

• Pilot number (Hunting facility on single number)& Scalable with multiples of 30 channels
• 30 simultaneous calls on single connection& Calling Line Identity Presentation (CLIP).
• Merging of PRI to increase the channel capacity& Premium Number Availability.
• Provides Direct Inward Dialing (DID) and Direct Outward Dialing with default call levels of Local and STD.

SLA (Service Level Agreement):

TTBS is the only service provider to offer SLA of 99.5% Network availability and 4 hrs MTTR. In case of breach of commitment in a quarter service credits are given in the next bill.

VARIANTS

• Telemarketing PRI: This is typically used for Telemarketing calls with DND scrubbing feature on IN platform and other restrictions as per DOT on Telemarketing Numbers.
• Standard PRI:This is required by enterprises where normal inbound and outbound calls are required. DID’s are allocated to Enterprise to enable them with DID/DOD facility if required. Typically DID in the range of 30-100 per PRI is allocated. These numbers can be used as direct number for each user.

Our industry first SLA backed Session Initiation Protocol (SIP) Trunk is an advanced Voice Connectivity product, with the best in class IP solution.

Unlike in traditional telephony, where bundles of physical wires are delivered from the service provider to a business, a SIP trunk allows a company to replace these traditional TDM based multiple PRI lines with SIP Trucking service, offering the best in class IP solution.

Our unmatched SLA offering includes: Network service availability of 99.5%, a complaint MTTR (Mean Time To Resolve) of 4 hours and service credits in case of commitment breach.

There are 2 variants of SIP Trunk. The key highlights of the two variants are:

Normal SIP Trunk

• 1. Pilot Level Calling& Incoming & outgoing facility.
• 2. Upto 3X extensions per channel

Telemarketing SIP Trunk

• 1. Pilot Level Calling& Incoming & outgoing facility.1. Availability of 140 Series Number& Pilot Level Calling.
• 2. DND scrubbing at FIN& Calling between 08:00 - 20:00 Hrs& No incoming facility.

BUSINESS ADVANTAGES

• Tata Tele Business Services is the only Service Provider offering SLA on SIP Trunk.
• Go as high as 1500 concurrent sessions& Scaling sessions up and down is easy & quick Cost Saving.
• No hardware upgrade required for multiple PRI cards& Pay as you go - Session upgrades & downgrades in multiples of 10.
• Low maintenance Lower call setup & release time& SIP Trunk offers instant call release, unlike traditional TDM technology.
• Lower call establishment time by up to 30% over PRI Remotely manage& IP PBX IP PBX, that is used with SIP Trunk can be easily accessed & managed remotely Stay with the new technology.
• o SIP is an advanced & growing wire line voice technology. With SIP Trunk, you can forget about the worries regarding technology obsolesce.

TTBS has made constant effort to bring best services with the help of latest technologies to our customers by building the robust & redundant network. Multi Protocol Label Switching (MPLS) is a matured technology and single platform for multiple service needs. TTBS has world class MPLS network, powered by Huawei equipment. The core Routers known as P routers perform fast label switching and the edge routers known as PE routers are service originating routers. PE routers are connected to the Customer End routers through high performance Switches. The efficient design & intelligence of MPLS architecture will decide the route that needs to be followed by each packet that is getting into MPLS cloud. The differential treatment for varied Class of Traffic is achieved through COS (Class of Service). This would be defined for customer s traffic depending upon application wise traffic priority required on customers’ connectivity solution. TDBS has a robust MPLS VPN offering to meet varied network connectivity requirements of multi location enterprises in India.

Standard MPLS:

It is a secure MPLS VPN connectivity that is deployed on hybrid access solutions. Standard MPLS VPN enables customers’ authorized personnel access to enterprise applications including mails, intranet services, ERP, CRM, collaborate on video conference, tele-presence, and remote trainings or even indulge in real time voice over IP (CUG). It also provides customer capability to allocate additional network resources for priority applications.

Managed MPLS:

Managed MPLS provides all the features of Standard MPLS along with CPE and its maintenance, performance reports, CPE configuration, policy change management and 24x7 proactive monitoring. It also provides the option to build additional security layer over VPN with our Unified Threat Management offering.
For low bandwidth VPN connectivity needs of the customers, TDBS has Mobile VPN offering: Xpress VPN

Xpress VPN:

It is a secure wireless connectivity solution with QoS and SLA. It allows the customer to quickly connect its remote locations or smaller branches and is low cost solution which provides all the features and advantages of MPLS solution. With increasing mobile workforce among enterprise, need to connect on move has increased. TDBS extends a secure Mobile VPN for mobile workforce through its Road Warrior variant.

TTBS has made constant effort to bring best services with the help of latest technologies to our customers by building the robust & redundant network. TDBS Leased Line services are delivered on world class Hybrid transport network on10/100G DWDM and n*STM64 capacities with built in redundancies.
A Leased Line (Leased Circuit) is a dedicated point-to-point Layer-1 connectivity at subscribed speed between customer’s two locations with no connectivity to the PSTN at either ends. Since bandwidth is totally dedicated to the customer, a Leased Circuit provides secure, reliable and high speed connectivity. This exclusive, high-speed digital circuit provides the customer an opportunity to combine a variety of telecommunication applications, including the transmission of point-to-point voice, data and video.

Type of Leased Line offered by TDBS:

• 1. Domestic Leased Circuit (DLC): It is a leased line circuit that connects customer’s two (2) locations that are within same state.
• 2. National Private Leased Circuit (NPLC): It is also referred to as National Long Distance Leased circuit in telecom industry. A NPLC is a leased line circuit that connects customer’s two (2) locations that are inter-state

Toll-free numbers are numbers that begin with 1800 in India, and allow callers to reach businesses or individuals without being charged for the call. The charge for using a toll free number is paid for by the called party (the toll-free subscriber) instead of the calling party. Toll free numbers can be dialed directly to your business or personal telephone lines.

Toll-free numbers do not have a physical connection, as opposed to fixed voice services like PRI / Centrex/ SIP Trunk. Toll-free numbers are virtual numbers built on intelligent networks with telecom operators’ switches with the capability to address unlimited concurrent calls at any given point of time, subject to capacity built at the receiving end by the customer. If customer has one PRI line, the TFN can handle 30 concurrent calls. Call capacity is completely dependent on the number of channels at the receiving end. A toll-free number service provides a single, common number across the country.